Information We Collect

We collect different types of information depending on how you interact with our financial goal-setting platform. Some you give us directly, some we gather automatically, and some comes from how you use our services.

Information You Provide

Automatically Collected Information

When you visit our site, certain technical information gets collected automatically. This includes your IP address, browser type, device information, and how you navigate through our platform. We use cookies and similar tracking technologies—you can control these through your browser settings.

How We Use Your Information

Everything we collect serves a specific purpose. We don't gather information just to have it sitting in a database somewhere.

Data Sharing and Disclosure

We don't sell your information. Period. But we do share it in limited circumstances when necessary to provide our services or meet legal requirements.

Service Providers

We work with third-party companies that help us run the platform—things like payment processing, email delivery, and cloud hosting. These providers only access information needed for their specific function, and they're contractually required to protect it.

Legal Requirements

Sometimes we're legally required to disclose information. This might happen if we receive a valid subpoena, court order, or government request. We'll notify you when possible unless prohibited by law.

Business Transfers

If xelurathomi is acquired or merged with another company, your information would likely transfer as part of that transaction. We'd notify you before this happens and explain any new privacy practices.

Your Privacy Rights

Under Australian privacy law, you have substantial control over your personal information. Here's what you can do:

To exercise any of these rights, contact us at help@xelurathomi.com. We'll respond within 30 days, though complex requests might take a bit longer. We won't charge you for reasonable requests, but we might decline requests that are repetitive, excessive, or manifestly unfounded.

Data Security

We take security seriously. Your information is encrypted in transit using TLS and at rest using industry-standard encryption. Our servers are hosted in secure Australian data centers with restricted physical access and regular security audits.

We also require strong passwords, offer two-factor authentication, and monitor for suspicious activity. But no system is completely secure—if you notice anything unusual with your account, let us know immediately.

Data Retention

We keep your information as long as your account is active or as needed to provide services. After you close your account, we retain certain information for legitimate business purposes and legal compliance—typically seven years for financial records as required by Australian tax law.

Once retention periods expire, we securely delete or anonymize your data. You can request earlier deletion, though we might need to keep some information for legal reasons.

International Data Transfers

We primarily store and process data within Australia. However, some service providers are located overseas, particularly in the United States and European Union. When we transfer data internationally, we use appropriate safeguards like standard contractual clauses and ensure the recipient provides adequate protection.

By using our services, you consent to these international transfers. You can contact us for more information about specific transfers and the safeguards in place.

Cookies and Tracking

We use cookies to remember your preferences, keep you logged in, and understand how you use our platform. Some are essential for the site to work; others help us improve your experience.

Types of Cookies We Use

You can control cookies through your browser settings. Blocking certain cookies might affect site functionality, but essential features will still work.

Children's Privacy

Our services aren't intended for anyone under 18. We don't knowingly collect information from children. If you're a parent and believe your child has provided us with personal information, contact us and we'll delete it promptly.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on the platform. The "Last Updated" date at the top shows when the most recent changes were made.

Continuing to use our services after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account.

Third-Party Links

Our platform might contain links to external websites. We're not responsible for their privacy practices—when you click through to another site, their policies apply. We recommend reviewing their privacy policies before providing any information.